General Terms and Conditions – Custom Plastic Granulation
1. Definitions
“Company” means County Plastics Limited.
“Customer” means the person or organisation supplying material for processing.
“Material” means any plastic, scrap, waste, or component supplied by the Customer for granulation.
“Services” means plastic granulation, processing, handling, storage, and related activities.
2. Acceptance of Terms
These Terms and Conditions apply to all Services provided by the Company unless otherwise agreed in writing.
Delivery of Material to the Company’s premises constitutes acceptance of these Terms by the Customer.
3. Scope of Services
The Company shall carry out granulation and related processing in accordance with agreed specifications.
The Company does not guarantee output quality where Material condition, contamination, or composition is outside agreed parameters.
4. Customer Materials – Condition and Suitability
4.1 The Customer warrants that all Material supplied:
- Is owned by the Customer or supplied with full authority
- Is free from metal, stone, glass, electronic components, or other foreign contaminants unless expressly agreed in writing
- Is suitable for processing using standard plastic granulation equipment
4.2 The Company may refuse, suspend, or stop processing where Material is found to be unsuitable or poses a risk to machinery, personnel, or output quality.
5. Damage to Machinery and Equipment
5.1 Any damage, excessive wear, breakdown, or loss to the Company’s machinery caused by metal or other foreign objects within the supplied Material shall be the Customer’s full responsibility.
5.2 The Company reserves the right to recover all costs associated with such damage, including but not limited to:
- Parts and repairs
- Engineer call‑outs
- Downtime and loss of production
- Cleaning and inspection costs
5.3 These costs may be invoiced to the Customer and are payable in accordance with Section 10 (Payment Terms).
6. Storage of Customer Material and Output
6.1 All Material stored on the Company’s premises remains the sole responsibility of the Customer at all times, whether awaiting processing, in process, or after completion.
6.2 Storage is provided at the Customer’s risk unless otherwise agreed in writing.
6.3 The Company shall not be liable for loss, theft, deterioration, contamination, or damage to stored Material or processed output, except where caused by the Company’s proven negligence.
6.4 The Customer is responsible for arranging adequate insurance cover for all Material and processed goods while on the Company’s premises.
7. Collection and Disposal
7.1 The Customer must collect processed material within the agreed timeframe.
7.2 The Company reserves the right to charge storage fees for material left beyond agreed periods.
7.3 Uncollected material may be disposed of after reasonable notice, with all costs chargeable to the Customer.
8. Liability and Indemnity
8.1 The Customer shall indemnify and hold harmless the Company against all claims, losses, and expenses arising from:
- Unsafe or contaminated Material
- Breach of these Terms
- Damage to machinery caused by supplied Material
8.2 The Company’s liability shall not exceed the value of the Services provided in respect of the relevant batch.
9. Force Majeure
The Company shall not be liable for delays or failure to perform due to events beyond its reasonable control, including equipment failure caused by undisclosed contamination.
10. Payment Terms
Invoices are payable within 30 days of invoice date unless otherwise agreed in writing.
The Company reserves the right to withhold release of processed material where payment is overdue.
11. Termination
The Company may terminate Services immediately where continued processing poses a risk to personnel, equipment, or facilities.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
13. Entire Agreement
These Terms constitute the entire agreement between the parties and supersede all prior discussions or correspondence unless agreed in writing.
Updated on 27th April 2026.
